Returns & Exchanges
At Dynasty Fabrics, we strive for perfection in every thread, but if you are not completely satisfied with your purchase, we offer a seamless 14-day return and exchange policy. Please ensure that all items remain in their original packaging with tags intact to qualify for a full refund or replacement.
Return Process
- 1.Initiate Your Request
Log into your account portal or contact our customer care team with your order number and the reason for your return to receive a Return Authorization.
- 2.Prepare the Package
Carefully fold the fabric or garment and place it back into its original Dynasty Fabrics box along with the printed invoice and return slip.
- 3.Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location within 5 business days of your request.
- 4.Quality Inspection & Refund
Once our artisans inspect the returned item for quality assurance, we will process your refund or ship your exchange within 7 to 10 business days.